From intern to senior consultant
Feven got her start with Robert Walters in 2016, joining the group’s London headquarters as an intern. Now a senior consultant in our Toronto office, Feven shares how her recruitment career has progressed, her biggest achievement so far and how she’s adapted to working in a new market.
When did you join Robert Walters?
I started in our London office in 2016 as an intern. At the time, I was considering going back to school, but I wasn’t sure what area of study really interested me. I applied for an international work study programme and one of the relocation options was London. There were a number of companies I had the opportunity to intern with, but I was most excited by the prospect of working for Robert Walters, a global organisation with a sociable culture, and in an industry that interested me. After my interview with the Robert Walters London team, I immediately knew that it was where I wanted to be.
How has your career progressed since joining?
My internship in London set the foundation for my recruitment career. I started in the financial services operations team, researching roles and candidates and then shadowing other consultants. Once I gained an understanding of the market and our clients’ needs, I began meeting with candidates and clients myself.
I was keen to stay with the Robert Walters Group, so after I completed my work study programme, I was put in contact with the managing director of our Canadian business and was offered a role as a recruitment consultant in my hometown of Toronto. After a year, I was promoted to senior consultant.
How did you adapt to a new market?
I specialise in recruiting accountants within the financial services sector and have found that there’s a lot of opportunity here in Toronto. It’s a very network-oriented and tight-knit business community and building relationships off the back of referrals is really important to your success here.
When I joined the Robert Walters Toronto office, it was almost like joining a start-up. We worked from scratch to build our database, and, even now, I still spend a lot of time on the phone talking to new people, which I love. Once I understood the needs of my clients and was consistently able to deliver to them, I was able to build a name for myself quickly.
What has been your biggest achievement to date?
I just returned from the annual Incentive Weekend, so that is high up on the list. I qualified for the trip after my first year with the Toronto business, which was a huge accomplishment. It’s such an amazing opportunity to get together with top performers from other Robert Walters offices from around the world, learn about other markets and celebrate everyone’s achievements. Not to mention, the destinations are incredible – this year we flew to Cambodia and next year’s destination is Cancun.
What advice would you give to someone considering a move into recruitment?
I think there are several misconceptions about recruitment, especially in Toronto. It’s a relatively young industry in Canada and there isn’t a great deal of awareness around it. I would tell someone who is interested in recruitment to do their research so you can get a good understanding of the industry. Starting as an intern gave me the opportunity to learn and grow into a successful recruitment consultant. There is a sales aspect to the job, which can scare people away, but if you’re resilient and persistent, you can build a successful career, especially with a firm like Robert Walters that has a collaborative environment and encourages promotion from within.
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